Introduction

Oversee is one of the leading and most successful providers of services ranging from Queue Management Systems, POS solutions, E-Commerce, Web Design and Digital Marketing in MENA region

Queue Management System is all about managing your flow from the point customer enter and until finishing their transaction. We Oversee can make a real difference in the way your customers wait and ensure about to improve your customer service & business productivity. The level of service and efficiency has increased with the use of Queue Management System. If you are on the lookout for a queue management system in MENA region that would fit your peculiar requirement, then the search ends here. As a visitor management system, Oversee Queue Management System is a branch level solution that can work in all kinds of circumstances regardless of the nature of workflow. It can also serve as a medium of advertising where clients would be able to cross-sell through digital signage, making the waiting area a more welcoming environment for their customers.

Oversee Queue Management system shows attractively the called numbers. Moreover, it indicates the place where the client will be attended.

Our benefits are as follows.

Benefits

• Oversee can allow social distancing while still serving customers.

• Our most valuable resource is time, and Oversee eliminates, waiting with our most advanced Queue Management System

• Cost-Efficient

• Entertains waiting customers with integrated digital signage.

• Reduces queue length, as well as perceived and actual wait times thus improving customer satisfaction.

• Enables performance and service level analysis, thus helping management streamline customer service and reduce operation costs.

Ticket Dispenser

Our ticket dispensing machine will help you to solve the never-ending challenge of managing customers and visitors at the point of arrival. Not only can it facilitate an environment where customers would feel more welcome, but it can also smoothen the process of entry through proper ticketing.

Calling Unit

Customer Service Agents can call customers through the calling unit which works on PCs, tablets, and phones and is available as both hardware and software. Layouts can be customized according to the needs of the client.

Digital Signage

Take advantage of customer waiting time by providing them with valuable queue information along with targeted messages. This is a web-based digital signage which works in TV, Monitors etc.