Contactless Payments are here to stay
While many consumers are returning to pre-pandemic patterns and behaviours, one development stands out as an unavoidable new normal: contactless payments.
Consumers today aren't bashful about expressing their preferences and would like restaurants to take the preferred path for payments. While shoppers are becoming increasingly vocal about their choices, they believe that contactless payments denote cleanliness and convenience and that you are a technologically savvy restaurant.
The contactless payment revolution has a significant impact on eateries and is bound to continue through 2022.
What is?
Customers make contactless payments when they buy things online without using cash or a credit card. Indeed, there are different ways – There is the NFC-enabled or "tap to pay" compatible credit card or digital payment systems like Apple Pay or Google Pay for in-person transactions. Purchases are made using mobile apps or through an online ordering system, which falls under contactless payments (on-premise or prepayment and pickup).
Riding the contactless payment wave…
Pizzerias are one of the primary groups to adopt contactless payments. But the art can be bettered where you can get the most out of the POS technology to provide consumers with a smooth ordering and payment experience. An end-to-end contactless ordering system from meal pickup to delivery completes the entire promise, where the customer realises the benefits of a no-touch experience.
To elevate the contactless experience for the picky customer, incorporate a tipping functionality. OVERSEE POS is a leading vendor that can customise your mechanism to offer contactless tips, which is also a crucial component of caring for and retaining staff. If you are already thinking about implementing the technology, reach out to us immediately.
Highlight the notion of paying anywhere and at any time. It should become a part of a daily design where consumers can pay in various ways using contactless technology. We know that restaurants with this newfound ability always come to a logical conclusion about seamless customer payment options are concerned across several devices and channels. They also see a tremendous increase in customer happiness and retention.
For all your restaurant technology requirements, reach out to OVERSEE POS.
